The Manage Price Exceptions page provides an interface for viewing all price variances above the price validation threshold, and approving those exceptions for downstream processing.
The Manage Price Exceptions page is divided up into two sections, one for selecting the view of price exceptions to work on, and another to show the details of price exceptions and allow for their approval.
The Now Viewing section allows the user to select the view of price exceptions they would like to review and report.
The default view for Manage Price Exceptions is initially the current exceptions for the file that was selected. Using the filters provided in the Now Viewing section, a user can view another file for the service or view all files for the selected service.
Pagination options can also be adjusted as needed in this section.
The exceptions report in the Now Viewing section reflects the current filtered view. To change the contents of the exceptions report, select the file and service combination you wish to download and click update. The exceptions report will show the results of the new filtered view when downloaded.
Beneath the Now Viewing section the results of the filter are displayed.
At the top of the section is the number of unapproved price exceptions for the selected view, displayed in bold, followed by the total number of price exceptions for the view. The number of pages for the selected view follows.
Users can toggle between hiding exceptions that have been approved and showing exceptions that have been approved. The total number of exceptions approved for the view always appears in parentheses.
When reviewing price exceptions, users are shown the following information as it appears in their catalog data for the product:
To view the complete price history of the product associated with the price exceptions, click on folder icon next to the Effective Price.
The full price history associated with the product displays in a pop-up window, with the Effective Price highlighted.
“Reported Price” notes the price from the revenue file, followed by the variance level between the prices, shown as a percentage. Only price exceptions with a variance greater than the threshold set on the Admin tab appear as price exceptions.
To approve an exception, select the checkbox next to the price variance that you want to approve, then click the ‘Approve’ button at the bottom of the page.
Multiple price exceptions can be selected for approval at one time, or all price exceptions on the current page can be quickly selected by clicking the top box of the page.
All headers on the Manage Price Exceptions page allow for sorting. Sort by different fields to group price exceptions and take actions on multiple groups at a time.
Should you approve a price exception by mistake, or should you need to prevent a price exception from being processed, you can select an approved exception and then ‘Unapprove’ the exception using the button available at the bottom of the page.
Approved exceptions are remembered for each service’s sales feed. An Amazon price exception that had been previously been approved will be automatically approved the next time, but will still show as part of the exceptions report. The status for these exceptions, however, will already be “Approved.” This allows for continued visibility into price exceptions reported from services.
When a file is finished, approved price exceptions are finished with the file. Unapproved price exceptions will remain in the current period.