{{breadcrumbs}}

{{request.subject}}

{{satisfaction}}

{{#if author.agent}} {{/if}}
{{#link 'user_profile' id=author.id}} {{author.name}} {{/link}}

{{date created_at timeago=true}}
{{body}}
{{#if attachments}}
- {{name}}
  {{size}} {{t 'download'}}
{{/if}}

{{pagination}}

{{comment_callout}}

{{#form 'comment' class='comment-form'}}

{{user_avatar class='user-avatar'}}

{{#if help_center.request_ccs_enabled}}

{{token_field 'ccs' class='ccs-input'}}

{{/if}} {{wysiwyg 'body' rows='7'}}

{{upload}}

{{checkbox 'mark_as_solved'}} {{#if request.can_be_marked_as_solved}} {{/if}} {{input type='submit' class="button button-large"}}

{{/form}}

{{#if request.followup_source_id}}

{{t 'followup'}}: {{link 'request' id=request.followup_source_id}}

{{/if}}

{{t 'requester'}}

{{request.requester.name}}

{{t 'created'}}

{{date request.created_at}}

{{t 'last_activity'}}

{{date request.updated_at}}

{{t 'ccs'}}

{{name}}

{{t 'assignee'}}: {{assignee.name}}
{{t 'id'}}: #{{request.id}}
{{t 'organization'}}: {{select 'organization'}}
{{t 'group'}}: {{group.name}}
{{t 'status'}}: {{request.status_name}}
{{request.type_title}}: {{request.type_name}} {{#is request.type 'task'}} {{t 'task_due_date' due_date=request.due_date}} {{/is}}
{{request.priority_title}}: {{request.priority_name}}
{{title}}: {{value}}

{{#if attachments}}

{{t 'attachments_heading'}}

{{name}}
{{size}} {{t 'download'}}

{{/if}}